Janice Caplan at the University of Tartu

I have just returned from a fantastic experience presenting my talent management methodology and ideas at a conference at the University of Tartu in Estonia. I was so inspired by how a university in a country of just 1.3 million inhabitants transformed itself...

Are these your priorities?

  Modernise performance management Create a learning culture Develop an integrated talent management system Provide outstanding development for your HR team If any of these match your priorities, join us for a short webinar on 25 September, at 13.30 when we will...

How much feedback and support is a good thing?

  Following on from last week’s blog about research conducted by Gartner1 that found that the quality of a feedback conversation is more important than frequency, I want to address this issue of quality. What makes a conversation developmental for the...

Too much feedback IS a bad thing.

  People benefit from feedback about their performance, and support for development. This is not in doubt. What is questionable however is how much feedback and support is beneficial.   In two blogs, in December and January, I wrote against the trend for...