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Empathy is the most important leadership skill

Empathy is the most important leadership skill

by Janice | Mar 1, 2022 | Leadership, Talent Management

Our recently featured article, along with my earlier blogs, on the importance of empathy and compassion as a leadership skill, have attracted the most agreement and comment of any we have published in the last couple of years. A decade ago, such a...
The trust-control dilemma

The trust-control dilemma

by Janice | Jun 10, 2021 | Coaching and Mentoring, Leadership, Talent Management

New statistics keep emerging about the mental health issues arising from the pandemic. Many businesses have put health and wellbeing high on their agenda. A particular source of stress that I feel businesses must be alert to comes from the higher level of trust that...
The New Manager-Coach

The New Manager-Coach

by Janice | Jun 3, 2021 | Coaching and Mentoring, Leadership, Talent Management

People have now come to expect their managers to be part of their support system to help them improve their life experience not just employee experience. Moreover, hybrid working enables us to recruit from a wider talent pool, therefore managers are increasingly...
The Changing Role of the Manager

The Changing Role of the Manager

by Janice | May 25, 2021 | Coaching and Mentoring, Leadership, Talent Management

One of our recently featured HBR articles referred to an initiative taken by Goodway Group who, to meet the disruption to the management role caused by the pandemic, had created a dedicated role, the team success partner, whose responsibilities included fostering...
The relevance of ‘The Change Curve’ as we transition back to the office

The relevance of ‘The Change Curve’ as we transition back to the office

by Janice | May 4, 2021 | Assessment and Development Centres, Leadership, Talent Management

Just over a year ago, I wrote about the relevance of The Change Curve model to how people were feeling about working from home. As we have now started our release from lockdown, the Change Curve is once again a relevant and helpful management tool for supporting...
Everyone in the organisation must be equipped to bring the outside in

Everyone in the organisation must be equipped to bring the outside in

by Janice | Apr 16, 2021 | Assessment and Development Centres, Leadership, Talent Management

I was looking back at ‘Strategic Talent Development,’ the book I published in 2014, and was struck by this quote I had taken from A.G. Lafley, chairman and CEO of Procter & Gamble: “the CEO has a very specific job that only he or she can do: link the external...
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Scala Associates

We are an established consultancy with over twenty years of experience of helping companies grow through their people. We pride ourselves on our innovative approach to situations and problems, and have a reputation for finding long lasting solutions that can be effectively embedded through our approach. We know how to listen, to ask the right questions and to get to know you well. In this way we work as much as partners with you as subject experts and thought leaders. We are adaptable and will understand your business constraints of time and budget.

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